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Psychology Tips For Writing Effective Cold Emails

Psychology Tips For Writing Effective Cold Emails

By Natalie Andersen

Email marketing is a digital twist on selling door-to-door. The whole idea may seem pointless and like a massive waste of time. After all, nobody likes unsolicited advertisement, right?

Well, not exactly, as email marketing has the highest ROI rates of all marketing strategies. To put it in simple terms: it generates the most money for the least effort.

Just like in real life, it’s not easy to get the attention of your potential customers or business partners and keep them engaged past the first sentence online. To achieve fruitful results and increase sales via email marketing you must be aware of certain psychological subtleties that are involved in it.

Good Deals Don’t Last Forever

According to Amanda Sparks, a digital marketing specialist and author of TopDownWriter blog:

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People love limited offers and sales as is patently evident by holidays like Black Friday and Cyber Monday. Some would have you believe that our consumerist culture is responsible for this, but this isn’t so. The reason why events like Black Friday are popular are rooted deep in our psychology; in large part, it’s due to a form of social anxiety called the Fear Of Missing Out that most people suffer from.
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You can use FOMO to your advantage to generate more sales by creating scarcity and urgency through limited-time bonuses and discounts. This strategy works best with a target industry. If there was a good deal on an item you don’t really need, you probably wouldn’t buy it anyway.

How to use FOMO?

Fear Of Missing Out (FOMO)

Fortunately, FOMO has an answer for that, too. If you add some exclusivity to the mix, you may even attract parties outside your target market. Everyone wants to feel like a part of a VIP club and have something that no one else has.

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Scarcity has been a staple in the marketing business for the longest time. It will never stop working as long as the human psyche remains the same.
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…explains James Daily, a writer, content manager, and blogger at Brainished.

Brevity Is A Key

People don’t usually have time to read a long sales pitch in the form of an essay in a business setting.

For the sake of simplicity, using sophisticated words is not recommended either – they put people off.

Keep it concise and easy to understand, don’t try to sound smart. You’re offering services or selling a product, so you should speak like a salesman, not a philosophy professor.

As Lynsey Beck, an editor at TopAustraliaWriters suggests:

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Take a look at this email from Adobe Creative Cloud. It’s short and simple, yet highly readable. Even a person not related to video production and photo editing can easily understand that the company’s new products offer some cool features.
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Screen Capture of a Short, Concise Email,

It also wouldn’t hurt to have a look at cold email templates for ideas.

Work out some guidelines based on other people’s emails so you can write yours following an organized structure.

You don’t want to bore or confuse your recipients – make things readable and clear for them.

This is an excellent way to create the image of you as a business-oriented person in your potential clients’ head.

Don’t Hesitate To Outsource

Consider seeking the help of professionals in the event you need to write a lot of personalized cold emails and don’t have much time on your hands.

Email copywriting is a science after all. So, if you don’t have the time to study it, you can look into hiring a writer that has demonstrable experience and a long list of satisfied customers on sites such as Fiverr, Upwork, and Freelancer.

These sites collect testimonials and reviews on writers so that you don’t have to gamble with quality.

If you don’t want to write your own emails, here are two places you can get pre-written emails:

Market To The Person, Then The Company

Market To The Person

Whoever receives your email is an individual, same as you. They have feelings, ambitions, and desires.

You want to appeal to them on a personal level using these things.

Try to convince them that there’s something for them to get out of the deal if they take it to their superiors; perhaps a promotion or a bonus to their salary.

Your primary goal is to motivate the receiver to act upon fast decisions.

Heresy has published an exhaustive article on the importance of stimulating emotions when writing cold emails.

Slow decisions result from a prospect taking time to think about your offer. While fast decisions are made based on emotion and previous experience.

How Do I Use That In Emails?

Here are some examples:

  • “It will help your company secure more lucrative future deals in this business sector.”
  • “This opportunity will increase your company’s productivity by 25% this quarter.”
  • “You can sell this exclusive product to your competitors at twice the rate we’re offering by the end of the week”

 

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Sometimes one person, an ordinary employee answering emails, is all that stands between you and a closed deal. So it can be imperative to find the right approach to them. You need to understand that they’re probably swamped, and your email is but one among hundreds of others they’ve gone through today.
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— emphasizes Millie Mac, a digital marketer at Best Writers Canada.

In Conclusion

Using people’s fear of missing out on a once-in-a-lifetime deal, you can drive your sales through the roof.

Market your product as exclusive and limited, create a sense of scarcity.

Adding countdown timers to sales pages is proven to increase sales. When people can see time is running out, it crystalizes that idea in their minds and they’re more likely to take action as a result.

Tools like Commission Gorilla, Landing Page Monkey and Clickfunnels® all make it easy to add timers and other scarcity elements to your sales, landing and squeeze pages.

You want to give the impression that you’re a business-oriented and time efficient person. This will help your potential partners take you seriously and consider your offer more carefully.

Find the right words. Address the email to the person who will be reading it. There are arguments in email marketing circles as to whether personalising emails makes a difference to response rates or not. You can always test both options on your list (assuming you’ve captured their names along with their email addresses).

If your prospect is a company employee, address the email to them personally and not to the company. Play on their career ambitions or devotion to the company.

All the best,

Gary Nugent

Check out my Instagram posts and reels here:

Follow me (@garynugentmentoring) on Instagram

 

P.S.: Don't forget, if you want to create an internet income of your own, here's one of my recommended ways to do that:

 

12 Comments

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  1. This is an awesome topic Gary. You have covered everything so well and I think that it will help me greatly. I have never written such type of emails but I see that I must change my strategy. I see that you recommend outsourcing and that is exactly what will I do because I think that it is time consuming for beginners. 

    • Outsourcing can be a good idea, Daniel, but I think it’s better to understand the processes and what’s involved in email marketing yourself before you outsource. That way you’ll have a much better idea if your “helper/VA” is doing a good job or not. A bad one could hurt your business and end up costing you money. 

      We all start off small, getting a handful of subscribers onto our lists as we learn the ropes. Once the processes are understood, then things can start to scale whether you do things yourself or you outsource.

  2. “FO-MO” is a term that I did not know until now that I read your article, and I realize that I also suffered from it in the past haha.

    I loved the advice you wrote, it will serve me a lot, I will look at the examples of cold emails and read a little more about it. I had already heard about hiring a writer, that may be a good idea too.A very interesting post, thanks!

  3. My website is sport oriented, so I’m still trying to figure out how to use FOMO to my advantage. I guess the televised season for my sport would be the best chance, since it’s got a limited run. I also target themed birthday party supplies, so I feel like targetting FOMO there would work well. Thanks for this great post, I hadn’t thought about it before!

    • I’m not into sports myself, Bobby, but aren’t there affiliate programs for selling tickets to sports events, either live or streamed? You could use FOMO there and suggest something like “get your ticket now or miss out on the [sporting event] of the year/decade/century!”

      I imagine there are also sporting memorabilia auctions (on eBay for example) which are time limited and you could use FOMO to promote such offers. 

      The same for personality appearances and autograph sessions (assuming you can find affiliate programs for those).

      Aren’t there limited editions of memorabilia released as well – things like team rings or team sports kits – that FOMO might worth with too?

  4. Great techniques. Email marketing is definitely a must-have for every business, specially for those in e-commerce. I like the FOMO reflexion, people tend to buy something (even when they don’t really need it) just because of a special offer with a deadline. Appealing to emotions is something important to consider, we should know who we are sending the email to. I wasn’t considering that, so thanks for sharing! 

    I’ll be visiting your website once in a while, great content! Rique.

    • Thanks, Rique. Appealing to a prospect’s emotions always gets a better response than appealing to their logical side! That’s why the best emails have a story of some sort that the reader can empathise with. 

  5. Email marketing made simple after reading this post! Would it be a good idea to do a  giveaway for a limited time to build a list. I am currently writing an e-book and want to use it as leverage in building my list. 

    “Sign up for my monthly newsletter and receive my e-book 5 easy steps to a clean fade for a limited time only!” Does that sound like a good idea, or should my e-book be just for sale?

    This has helped me with ideas to begin building my list I like the way you broke everything down and made it easy to understand.

    Thanks for posting

    Shannon

    • Hi Shannon, it depends on how many pages are in your book. If it’s a decent size, you could release the first chapter as a teaser/freebie to get subscribers and then offer the full book for a small fee when they sign up. Between $7 and $12 seems to be the sweet spot. If they don’t buy the first time, send them an email series of 5-7 emails that talk about different aspects of your book and include your order link in each email. Most people need to be told about a product several times before they pull the trigger and commit to buying it.

      If your prime goal is to get subscribers, then you can certainly use your book as a lead magnet. I’ve done this in the past. It works well, especially if your book is unique and offers real value to your prospect.

      The problem with a limited time offer is that you have to stick to the time limit to maintain your credibility. If you say your book is available for free for 5 days, it shouldn’t be available on Day 6. 

      Many marketers do use the time scarcity tactic to get their product out to a wide audience and once the offer is closed, rely on those who took up their offer to spread the word about their product. They’re often incentivized by being affiliates who’ll earn a commission on future sales.

      Some people use a false scarcity tactic – saying a  product is available for a certain period only but it’s actually available all the time – and when you see that for what it is, you realize you’re being manipulated into a course of action you may not want to follow. It feels underhanded. And you’ve just killed any trust you might have built up with your prospect.

  6. Excellent information! I’ve already bookmarked your site. I am looking for ways and tools to help establish myself in affiliate marketing and this just the right thing. I will be visiting your site often as I see that it offers valuable information. Thank you!

    • Thanks for the positive feedback, Ioannis. Feel free to ask me any questions and I’ll do my best to answer.

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